Terms & Conditions

Terms & Conditions

Payment

We accept all major credit cards, and cash is also accepted at the Box Office. You may also purchase tickets with Triple Door issued Gift Cards.

Ticket prices vary depending on the show.

Tickets

Tickets can be picked up from will-call the day of the show, please bring a valid photo Id and the credit card used for purchase.

Cancellations and Refunds

You may cancel your tickets up to 8pm the night before the show and receive a refund, minus a $5 cancellation fee per ticket.

We’re sorry, we cannot issue refunds on the day of the show.

**Sales are final for select events, see the website or call the box office for further details.**

Seating

Seating is FESTIVAL STYLE, meaning other parties may join you.

Be advised, ONCE YOU HAVE CLAIMED YOUR TABLE, YOU MUST REMAIN SEATED. We reserve the right to give unoccupied tables to other guests.

For early Shows (6pm-8pm), seating begins 2 hours prior to show time.

For late Shows (9pm & later) seating usually begins 30 minutes prior to show time. Simply check in under your reservation name at the Front Desk.

Joining another party? Please call the Box Office to place this request, we always do our best to get parties seated together but it will always be based on the availability of the show.

Late Seating

IF YOU ARE RUNNING LATE, PLEASE GIVE US A CALL we'll hold your table for you.

IF WE DO NOT HEAR FROM YOU, YOUR TABLE WILL BE RELEASED 15 MINUTES AFTER THE SHOW BEGINS.

Large Parties

Due to the limited number of large tables, parties of five or more may be seated at separate tables. Parties of seven or more will be presented with one check, with an 18% gratuity added.

Triple Door

216 Union Street
Seattle, WA 98101
Tickets 206.838.4333